Return Policy

Cooksy Product Warranty Policy

Cooksy offers a ninety (90) day limited warranty (“Warranty”) on the Cooksy and Cooksy Pro product (each a “Cooksy Product”). This Warranty is valid and enforceable only if you purchased a new Cooksy Product from us and the Cooksy Product was originally sold to you in its original, sealed packaging.  Cooksy Product purchases are subject to this Warranty and our Terms of Use.  Do not purchase or make use of a Cooksy Product until you have read the terms of this Warranty and our Terms of Use.  Here is a link to our Terms of Use: https://www.cooksy.com/tou/  Please also review the Cooksy Product instructions before using a Cooksy Product.

This Warranty is your exclusive remedy for defective workmanship or materials in your Cooksy Product. Cooksy warrants that the hardware will be free from manufacturing defects and, under its intended and ordinary consumer use, will function substantially in accordance with Cooksy’s technical specifications or documentation for a period of ninety (90) days from the date your Cooksy Product was purchased by you (the “Warranty Period”).  In no event will Cooksy be responsible for any consequential, incidental, exemplary, or special damages, arising from or relating to this Warranty or the Cooksy Product, and Cooksy’s total cumulative liability arising from or related to this Warranty or the Cooksy Product will not exceed the amount actually paid for the Cooksy Product by you (unless such limitation is otherwise prohibited by law).

Return of a Cooksy Product

If you purchase a Cooksy Product from Cooksy, you may return the Cooksy Product within ninety (90) days of the date of purchase from Cooksy only if the Cooksy Product is in good condition and you provide a receipt to us.  Please click on the following customer support link to receive a return label via email: https://cooksy.zendesk.com/.  Please note that the cost of return shipping will be deducted from the refund or credit that you will receive from Cooksy.

If the Cooksy product has been damaged by customer misuse or handling, Cooksy has the right in its sole discretion to refuse the return.

For questions relating to a Cooksy product return, refund or credit, please e-mail us at returns@cooksy.com.

The Effective Date of this Policy is August 1, 2021 (revised as of November 24, 2021)

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